Survey: Macs cost notably less to support than Windows PCs

"Macs are often the black sheep in the many enterprise environments which have been dominated by Windows for nearly two decades, but the growing consumerization of IT is slowly changing that perception. Though Macs often have a higher up-front price than many business-class PCs, Macs are usually believed to have a lower total cost of ownership (TCO) due to lower support costs. A recent survey of IT professionals in large enterprise environments that have a mix of Macs and PCs overwhelmingly agree that Macs cost less than PCs to support.

The Enterprise Desktop Alliance, which seeks to make it easier to integrate Macs in Windows-centric IT deployments, surveyed IT admins from companies that made large deployments, including universities and government agencies. Responses included in EDA's analysis include those from environments with a mix of Macs and PCs that had a total of 50 servers or over 100 Macs.

A majority of respondents said that Macs cost less in terms of time spent troubleshooting, user training, help desk calls, and system configuration. Admins generally agreed that costs related to software licensing and supporting infrastructure were the same between the two platforms."

Continue reading the full story by Chris Foresman

Apple bits

All is well and good for Apple computer (yes I know they dropped the computer from their name but I still like the sound of "Apple computer" better then just Apple) as of today they have sold over two million copies of Mac OS X Leopard!  

So far there have been very few problems reported in the news about Leopard bugs. So if you are a user of APE you are sure of have some problems. I recommend that you uninstall the software before you install Leopard.

Recently there have been a number of articles written about how well Mac's do when compared-with PC's in the area of total cost of ownership (TCO). While the numbers are small Apple is growing in the corporate and small business worlds as a viable work tool. Have you noticed that Apples have less support calls then PC's so have many an open mined IT manager. But of course there are always those Apple haters in the world and to them I say hey if you enjoy working on your broken computer great I have real work to do.

Chris | Live Tech Support | Video Help | Add to iTunes

Last but not least how many times must I be told that this or that user can't use a Mac because they don't have a second button? Check out an Apple Mighty mouse and if that's no to your liking well there are other options such as the Microsoft Intellimouse. Chris Pirillo as written a interesting article about this mouse myth. 

Apple will shortly be selling the iPhone in the Europe but how many will want them without 3G? I for one will be very interested in seeing what the sales numbers are for Europe are because there are rumors that Apple will be selling a 3G iPhone in the not too distant future. The heavy text users in the UK should keep an eye out for so called premium text services as they are not covered under the iPhone plan. One father had a rude surprise, when he received this daughters $10,000.00 phone bill? Some in Europe will are predicting that the iPhone will cause a crime wave but IMHO no more then any iPod has.

Chris | Live Tech Support | Video Help | Add to iTunes