Users of the new Apple operating system Snow Leopard are experiencing massive data losses when logging into their machines under a guest account.
The problem appears to affect those who had a guest account enabled before upgrading to Snow Leopard.
The problem appears to affect those who had a guest account enabled before upgrading to Snow Leopard.
Users have in some cases lost their entire main profile, including sites, pictures, videos and documents.
The problem, reported by more than 100 users on discussion forums, surfaced shortly after the OS's August release.
Indications are that the Snow Leopard bug simply treats the principal account like a guest account - meaning that the account profile is wiped clean when logging out.
Users who first log into a guest account and then into their normal account have found it to be completely reset to factory default settings, with none of their personal data or files visible.
Continue reading the BBC story
Snow Leopard data-munching bug predates Snow Leopard
Howls of Jobsian distress date to November 2007!
Fanboi complaints of a mystery data-munching Mac OS bug began well before the arrival of Snow Leopard, Apple's latest desktop operating system. Similar tales of woe date back to at least November of 2007, when Jobsian cultists were still using the previous Mac OS version, just plain Leopard.
"Nooooo!!! This morning I had access to Guest Account and than all my data were lost!!!" wrote one user over the weekend. "I had 250GB of data without backup and I lost everything: years and years of documents, pictures, video, music!!! Is it possible to recover something? Please help me!!!!"
But it appears the same bug predates Snow Leopard (aka Mac OS X 10.6). Sebastian Mondial, a Hamburg-based journalist with the German News Service, reported what would appear to be an identical problem with a postto the Apple support forum on November 13, 2007. Mondial was hit after a clean install of just plain Leopard (version 10.5.1).