Tuesday, October 13, 2009

Snow Leopard Critical Bug Found -- Guest Login Can Delete Account Data

A "critical flaw has been found in Snow Leopard. Reportedly, Snow Leopard users have been making the unpleasant discovery that logging into a guest account and then logging out can delete user information on all accounts. Apple computers store user info such as pictures, documents, and downloads in a common location, much like Windows "My Documents".

Describes user "parshallnet" to Apple, "When I logged into my MacBook Pro this morning, it was as if I had logged into my Guest Account and not my standard user profile. No icons on the desktop, the desktop wallpaper was the default 'space' photo and not the one I had assigned, no documents in the docs folder, apps behaved as if I'd never opened them before.”

Data losses in Snow Leopard bug

Users of the new Apple operating system Snow Leopard are experiencing massive data losses when logging into their machines under a guest account.

The problem appears to affect those who had a guest account enabled before upgrading to Snow Leopard.

The problem appears to affect those who had a guest account enabled before upgrading to Snow Leopard.

Users have in some cases lost their entire main profile, including sites, pictures, videos and documents.

The problem, reported by more than 100 users on discussion forums, surfaced shortly after the OS's August release.

Indications are that the Snow Leopard bug simply treats the principal account like a guest account - meaning that the account profile is wiped clean when logging out.

Users who first log into a guest account and then into their normal account have found it to be completely reset to factory default settings, with none of their personal data or files visible.

Continue reading the BBC story

Snow Leopard data-munching bug predates Snow Leopard

Howls of Jobsian distress date to November 2007!

Fanboi complaints of a mystery data-munching Mac OS bug began well before the arrival of Snow Leopard, Apple's latest desktop operating system. Similar tales of woe date back to at least November of 2007, when Jobsian cultists were still using the previous Mac OS version, just plain Leopard.

"Nooooo!!! This morning I had access to Guest Account and than all my data were lost!!!" wrote one user over the weekend. "I had 250GB of data without backup and I lost everything: years and years of documents, pictures, video, music!!! Is it possible to recover something? Please help me!!!!"

But it appears the same bug predates Snow Leopard (aka Mac OS X 10.6). Sebastian Mondial, a Hamburg-based journalist with the German News Service, reported what would appear to be an identical problem with a postto the Apple support forum on November 13, 2007. Mondial was hit after a clean install of just plain Leopard (version 10.5.1).

See the full story by Cade Metz in San Francisco

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