Saturday, December 27, 2008

iPhone Trumps Storm In Customer Satisfaction

Owners of the iPhone 3G were more satisfied than BlackBerry Storm owners, but RIM is well positioned for the next quarter, according to a report. The touch-screen BlackBerry Storm has helped Research In Motion (NSDQ: RIMM) on the sales side, but a new report from ChangeWave said customers are more satisfied with Apple's iPhone 3G.In a survey of 4,000 U.S. cell phone owners, 77% of iPhone owners said they were "very satisfied" with the device. By contrast, only 33% of Storm owners said they were "very satisfied" with their handset. Additionally, 14% of Storm owners said they were "unsatisfied" with it, while only 5% of iPhone owners said the same.

read more | digg story

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