"It's usually a 10-minute visit that takes 45 minutes each way to get there," says Galloway. "There are only so many hours in the day."
That changed last year, when Galloway got his hands on software called Pixetell -- a sort of 'e-mail meets voicemail meets Web conferencing' tool.
Now, for $720 a year, Galloway and five of his top employees can send detailed multimedia e-mail messages. They can shoot video and photos and describe them in a voiceover, and motion with a mouse to highlight key points in architectural drawings and spreadsheets. Project managers in the field often take snapshots of what they're working on and send them to Galloway along with their comments.
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